Privacy Policy

This Privacy Policy describes how CursorHop ("Company," "we," "us," or "our") collects, uses, and shares information when you use our desktop application, website (cursorhop.com), and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide

• Account information — When you create an account, we collect your email address and a hashed password. We do not store passwords in plain text.
• Payment information — When you purchase a license, payment is processed by Stripe. We do not store credit card numbers or full payment details. We receive and store your Stripe customer ID and transaction identifiers for billing records.
• Support communications — If you contact us for support, we collect the information you provide in your message (email address, description of the issue).

Information collected automatically

• Device information — When you register a device, we store the device name, platform type (Windows or macOS), and a unique device fingerprint. This is used solely to enforce license limits and display your registered devices.
• Website analytics — We may collect standard web analytics data (page views, referrer URLs, browser type) through privacy-respecting analytics tools. This data is aggregated and not tied to individual users.

Information we do NOT collect

• Mouse movements, cursor positions, or pointer data
• Keystrokes, typed text, or keyboard input
• Clipboard content or copied data
• Files transferred between your devices
• Screen content, screenshots, or display data
• Usage patterns, browsing history, or application activity

All input sharing (mouse, keyboard, clipboard, files) happens directly between your devices over your local network. This data never passes through our servers.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Authenticate your identity and verify your license
• Enforce device limits according to your plan tier
• Process payments and issue receipts
• Send essential service communications (password resets, security alerts, purchase confirmations)
• Respond to support inquiries
• Improve the Service and fix bugs

We do not use your information for advertising, user profiling, or selling to third parties.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share data only with the following service providers who are necessary to operate the Service:

• Stripe — Processes payments securely. Stripe receives your payment method details directly; we only receive transaction identifiers. See Stripe's Privacy Policy.
• Supabase — Hosts our authentication system and database. Data is encrypted at rest and in transit. See Supabase's Privacy Policy.
• Resend — Sends transactional emails on our behalf (purchase receipts, password resets). See Resend's Privacy Policy.
• Vercel — Hosts our website. See Vercel's Privacy Policy.

We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Storage and Security

Your data is stored on Supabase's cloud infrastructure with the following protections:

• All data is encrypted at rest using AES-256 encryption
• All data transmitted between your browser and our servers uses TLS 1.2+ encryption
• Passwords are hashed using bcrypt with industry-standard salt rounds
• Database access is restricted through row-level security policies
• Administrative access requires service-role authentication

While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:

• Account data — Retained until you request account deletion
• Device registrations — Retained until you remove the device or delete your account
• Payment records — Retained for up to 7 years for tax and legal compliance
• Support communications — Retained for up to 2 years after resolution

6. Your Rights

You have the following rights regarding your personal data:

• Access — You can view your account information, registered devices, and license details through your account dashboard at any time.
• Correction — You can update your account information through the dashboard or by contacting support.
• Deletion — You can request deletion of your account and all associated personal data by contacting support@cursorhop.com. Upon deletion, all license data, device registrations, and personal information are permanently removed from our systems within 30 days.
• Data export — You can request a copy of all personal data we hold about you by contacting support.
• Withdraw consent — You can withdraw consent for non-essential communications at any time.

7. Cookies

Our website uses the following cookies:

• Authentication cookies (sb-access-token, sb-refresh-token) — Essential, httpOnly cookies used to maintain your login session. These are strictly necessary for the Service to function and cannot be disabled.

We do not use advertising cookies, tracking cookies, or third-party analytics cookies that identify individual users.

8. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@cursorhop.com.

9. International Data Transfers

Your information may be stored and processed in any country where our service providers maintain facilities. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through email notification or a notice on our website. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

support@cursorhop.com